AI-generated illustration; not a photograph of the reported event.
- calendar_today October 14, 2026
CBC Video Access Issue Noted
Visitors to the CBC website encountered an unexpected error when attempting to view a video titled "Botched 911 call: How the failed Christa Pike execution got worse" on the 'About That' program section.
Details of the Error
The error message indicated, "We're sorry but we've encountered an unexpected error. Please try again from the home page or contact us." This message appeared instead of the requested video content.
Actions for Affected Users
Users were advised to return to the CBC home page or to reach out to CBC's support team if the issue persisted. A link for troubleshooting and contact was provided via the CBC website.
CBC's Commitment to Accessibility
As part of its ongoing initiative, CBC states that it prioritizes accessible content and services for Canadians, including those with visual, hearing, motor, and cognitive challenges. Closed Captioning and Described Video remain available for many programs on CBC Gem.
Contact Information
CBC can be contacted at Audience Relations, P.O. Box 500 Station A, Toronto, ON, Canada, M5W 1E6. Their toll-free number in Canada is 1-866-306-4636. Further support details and service information are available through the CBC official website.
Source: cbc.ca.
